A leading figure in the property industry has revealed his struggle with mental health issues at one point during his early career ahead of World Mental Health Awareness Day on October 12th.Bob Scarff (pictured, below), who is now Managing Director of Callwell, says his experiences of poor mental health made him realise the importance of understanding how people feel, not just how they perform. They occurred when he was managing director of Birmingham-based estate agency Dixons, then part of Hambro Countrywide, during the mid-1990s.“I was concentrating on doing a good job and the pinnacle of that was when we became the most profitable subsidiary from a position of being the worst when I took over” he says.“I had been completely consumed by that, but when I then made it successful, I did not have a clear plan about what to do next and it all fell apart inside my head, even though the business was doing well.”Scarff says he could see his mental health problems developing because, looking back on it, he was stressed and wasn’t talking to anyone about it, not even his wife, and instead kept it bottled up.“And then one day a minor problem became the straw that broke the camel’s back so I went to see my boss, Harry Hill who, although he didn’t deal with it in a modern touchy feely way, did tell me to take as much time off as I needed and that he’d find me another job to do when I returned.“At the time I couldn’t see how I could carry on working at such an intensity at Dixons; don’t ask me to rationalise it, the situation was completely irrational. Remember I was only 39 years old.”Scarff says that from that day to this he’s always made sure that when he does one-to-one meetings with a direct report, he ensures that as a matter of routine they talk as much about themselves as discussing business.“Too often people say they’re talking to their staff, but often it’s all about numbers, not about the individual and how they are feeling,” he says.In the interview (see below) Bob Scarff also talks about the Grenville Turner era, the Alison Platt era and the truth behind his own departure from Countrywide in 2015.Watch the videoFind out more:Time to change campaignITV ‘Britain Get Talking’ campaignWorld Mental Health Awareness daymental health Bob Scarff Callwell October 7, 2019Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Home » News » Agencies & People » ‘If poor mental health can happen to me then it can happen to anyone’, says leading industry figure previous nextAgencies & People‘If poor mental health can happen to me then it can happen to anyone’, says leading industry figureBob Scarff reveals both his struggle to cope when it ‘all got too much’ and how it shaped his people skills, ahead of World Mental Health Day this Saturday.Nigel Lewis7th October 201901,102 Views
Description*This recruitment is to establish an applicant pool for futurevacancies. Individuals will be contacted as vacanciesoccur.Olympic College is continuously recruiting for Adjunct Faculty toteach American Sign Language (ASL). The adjunct faculty will teachcourses in accordance with the college catalog, utilizingcurriculum developed by the full-time faculty in the discipline.Selected candidates may be asked to teach evening, distance(online, hybrid and/or Interactive Television (ITV)), and atsatellite campus when required.Olympic College seeks applicants who are dedicated tostudent-centered learning, closing achievement gaps, supportdiversity, and social justice learning opportunities, and whoemploy data-informed decision making in their instruction.Click the “How to Apply” button for more information.
More than 75 people packed the Ocean City Senior Center to hear about antiques and their value and to have their own treasures appraised. Mark Walberg and his “Antiques Road Show” crew were nowhere to be found, but the Ocean City Senior Center’s Antique Appraisal Night on Thursday did not take a back seat to the popular PBS television show.More than 75 people packed the Center for the event, and a like number of items were on display for appraisals from local experts. It was held in conjunction with the Ocean City Historical Museum.Al Crescenzo and wife Sandra were typical of the group. Al, a docent of the museum and Vice President of its board, brought a German Bible that had belonged to his late uncle Louis Grisafi. The small book, bearing the date 1856, was a souvenir of World War II.Al Crescenzo and wife Sandy, of Ocean City, had a German Bible appraised at $150Grisafi, who fought in the Battle of the Bulge, picked up the Bible somewhere during his war journeys and held onto it until his death approximately 20 years ago. Crescenzo inherited the book and held onto it since then.“I have absolutely no idea what it is worth, which is why we brought it here tonight,” Crescenzo said. The items were discussed and appraised by Bruce Dooley and Bill Booth of Elwood Antiques. Dooley offered a disclaimer that some items, such as paintings by artists they were not familiar with, would require further research. And that many items simply aren’t worth what many owners expect.“There are retail values, which you aren’t going to get unless you sell the item yourself, wholesale values, insurance value if you were going to replace the item and fair market value,” Dooley said. “We will try to do our best to present a fair market value. Some of what you hear will be good, and some of it will be bad.”An example of the latter was a beautiful set of dinnerware, which was appraised at the same approximate price it was purchased for.“Really there is no market for dinnerware like this,” Dooley said. “When people ask me if there is anyplace they can take something like this, I tell them to guilt somebody in your family to take it,” he said, drawing a big laugh.Bruce Dooley (left) and Bill Booth of Elwood Antiques put on an entertaining at the Ocean City Senior CenterFor more information on Elwood Antiques, visit their Facebook page: https://www.facebook.com/people/Bruce-Dooley-Elwood-Antiques/100008997282705The items included everything from antique furniture worth hundreds of dollars to glassware worth no more than $5.A group of beer steins from Germany were valued at $20 each, with the exception of an older one that predated World War II ($40).And what of Crescenzo’s German Bible?“Normally Bibles don’t have a lot of value, but because of this one’s age, and its wonderful condition, I would value this one at $150,” Dooley said.
“Sacred Steel” master Roosevelt Collier, affectionately nicknamed “The Dr.”, is a wonder to witness performing live. For years, he’s been lending his signature slide sound to a variety of projects and winning over crowds through his electrifying live performances, but today, Collier is excited to enter a new chapter in his career with the coming release of his debut solo album, Exit 16, set for release on Michael League‘s (Snarky Puppy) GroundUP Music on March 9th. The album is a potent mix of blues, gospel, rock and, in Roosevelt’s words, “dirty funk swampy grime,” as overseen by League, the album’s producer and a member of the studio band. It’s also a brilliant reflection of Collier’s life–all of it. Brought up in the House of God Church in Perrine, FL, Collier built his steel guitar prowess alongside his uncles and cousins in The Lee Boys, known for their spirited, soul-shaking live performances. On his own, Collier’s become a sought-after talent both on record and on stage, performing alongside musical luminaries in the fields of rock, blues and pop, including the Allman Brothers, The String Cheese Incident, Buddy Guy, Umphrey’s McGee, Los Lobos, Robert Randolph, the Tedeschi-Trucks Band, and the Del McCoury Band, among countless others.Exit 16 was recorded over three days of marathon sessions by League and a bevy of talented sidemen, including JT Thomas on drums and Bobby Sparks on organ. “You gotta be able to trust your bandmates, and Mike knew the right guys and knows what I’m about,” says Collier. “This could have been a star-studded thing. But that would have overshadowed what we wanted to do here.”Michael League was instrumental in getting Collier to create his own album after decades as a music scene stalwart. As he beams, “Roosevelt channels something spiritual.”“He’s a reason I’m talking about this now,” says Collier about League’s contributions to the project. “I’ve had offers to make my own music before. But when Mike came along, it just felt right.” He continues, “Exit 16 is a record about me,” says Roosevelt Collier. “It’s telling a story of who I am, where I’m from, and where I’m going.” In the end, Exit 16 might serve as a beautiful summation of Collier’s life. But the guitarist thinks his album — and all of his music — also serves a higher purpose.What Collier aimed to do was encapsulate all of his influences and experiences. “I’m rooted in a lot of genres, so I’ve never really had a focus or to buckle down,” he says, laughing. So on Exit 16 you’ll find an infectious, sunny track like “Happy Feet” sitting happily nearby “Spike,” wherein Collier shreds with the spirit of Jimi Hendrix. “I actually think a song like ‘Spike’ is about my future,” says the guitarist. “My goal there was to see how we can expand this guitar, this steel.” Reflecting on his early days, “’Sun Up Sun Down’ and ‘Supernatural’ feel like joyous, spiritual workouts. Says Collier of the album, “This record is a gateway to my mission in life, which is to touch and heal people through music! That’s always been my mission, whether it’s in the church or in a club. I think people feel better about themselves after I play. That’s powerful, my man! I’ve been blessed to have that going for me. That’s my gift.”And then there’s the title track, which Collier refers to as “dump truck funk.” As he explains,: “That’s the old do-not-enter gate type of funk—it’s dangerous! Beware of dogs out there.” Today, Live For Live Music is proud to premiere the title track from Roosevelt Collier’s upcoming solo debut, Exit 16 via this live performance video featuring Michael League and more. Enjoy!:Watch the video for “Exit 16” below via groundUPmusicNYC‘s YouTube page: Hopefully, you’ll get a chance to see Collier on tour later this year in support of Exit 16—that is, if he’s not too busy going with the world music ensemble Bokanté (also with League) or his own Roosevelt Collier Trio “Jimi Meets Funk” Hendrix tribute. You can actually look at those two groups and envision Collier’s future: It was the guitarist’s work with Bokanté that won him early acclaim in Europe (along with an international agent), and the recognition of Collier’s musical prowess across the Atlantic charts a similar path to success to the one Hendrix traveled years ago.But Collier’s certainly excited to play his new music live, in any shape or form. “If I can snatch Mike for a tour for this album—well, if Mike can, he will,” says Collier, laughing. “But I’d also be excited to get some of my hometown, South Florida guys to do this with me. It’s my first record, so it’s a big thing there. I mean, it’s why I call this Exit 16—that’s literally where I’m from, off the turnpike.”You can see a full list of Roosevelt Collier’s upcoming tour dates below (more TBA). For more information, or to purchase tickets to any of the shows, head to Roosevelt’s website.Exit 16 will be available to buy/stream on March 9th. To pre-order the album, head here.Upcoming Tour Dates:Feb 10 – Miami Beach, FL – GroundUP Music FestivalFeb 22 – Richmond, VA – The National*Feb 23 – Washington, DC – 9:30 Club*Feb 24 – Washington, DC – 9:30 Club*Feb 28 – Raleigh, NC – Lincoln Theatre*Mar 1 – Asheville, NC – The Orange Peel*Mar 2 – Atlanta, GA – Variety Playhouse*Mar 3 – Atlanta, GA – Variety Playhouse*Mar 7 – Akron, OH – Goodyear Theater*Mar 8 – Royal Oak, MI – Royal Oak Music Theater*Mar 9 – Chicago, IL – Vic Theatre** w/ Railroad Earth
The Royal Court Theatre production of Constellations will play the West End’s Trafalagar Studios beginning on July 9. The production, directed by Michael Longhurst, is currently on tour in the U.K. and stars Joe Armstrong and Louise Brealey. The Nick Payne play will run through August 1.Constellations tells the story of one relationship with infinite possibilities. It explores the boundless potential of a first encounter, free will and friendship. The play opened at the Royal Court’s Jerwood Theatre Upstairs in 2012 before transferring to the Duke of York’s Theatre in the West End.Armstrong’s previous stage credits include the Royal Court’s The Empire, as well as Orphans, A Night at the Dogs and Protection. Brealey’s stage credits include Miss Julie, The Herd and The Trojan Women. On screen, she can be seen in Sherlock and the upcoming Victor Frankenstein.Longhurst’s production played the Great White Way earlier this year, with its final bow on March 15. The show marked the Broadway debuts for Jake Gyllenhaal and Ruth Wilson; Wilson received a Tony nod for her performance. View Comments
(2) Citibank failed to negotiate in good faith with Burlington and summarilyrebuffed Burlington’s attempts to resolve this dispute. In order to fulfill itsobligations under the Lease Purchase Agreement, Burlington petitioned the PublicService Board (“PSB”) in January of 2010 for permission to utilize Burlington’spooled cash funds to make the February 2010 lease payment. This request wasrejected by the PSB. Burlington notified Citibank of this development immediatelyand, failing other options, the lease was terminated as of June 30, 2010. Ourunderstanding through Dorman & Fawcett is that Burlington made numerous attemptsin 2010 and early 2011,to engage Citibank on a plan to restructure the Lease PurchaseAgreement. This included minimum monthly payments from BT operations coupledwith a cash flow sharing arrangement and credible growth plan.Burlington’s proposals were summarily rejected and the rulings of the PSB ignored.Citibank insisted on full payment of the lease amount despite the legal constraintsplaced on Burlington with respect to the use of non-BT revenue. Burlington thenoffered to work with Citibank on a plan to inventory and return the equipmentcovered by the lease ‘ equipment in the possession of BT or in the form ofreplacement equipment. Alternatively, we understand that Burlington advisedCitibank that a cash payment in lieu of a return was possible. Despite attempting towork cooperatively with Citibank on an orderly and responsible plan to returnequipment, in effect Burlington received no response.It is disingenuous of Citibank to claim it has been damaged by Burlington’s actionsunder these circumstances. Enclosureslb/c: KAS 2011/City Council re CitiBank v. City and McNeil, Leddy & Sheahan (BT)CITIBANK FILING Burlington Telecom,The City of Burlington responded yesterday to a lawsuit filed by Citibank over Burlington Telecom, calling the financier “disingenuous” and even going so far as to blame it for some of Burlington Telecom’s troubles. Citibank filed the action in Federal District Court Monday saying the situation was “irreparable.”Burlington’s response was swift and sharp. The city stated that Citibank knows very well, through agreements it signed, that it cannot simply repossess the BT equipment. The city also charges that Citibank had agreed to continue financial assistance through the process of BT’s buildout. Citibank never came through with that support and the city maintains that without it BT’s buildout was stunted and its business model suffered.Citibank claims that it has not being paid on the lease of the equipment, that the city is refusing to return the vehicles and equipment as compensation, and is still owed $33.5 million with no resolution in sight. Burlington has not made a payment since November 2009. Citibank claims that Burlington is already $3.5 million behind in payments. It further states that the city should be required to make back payments, make payments of $235,631.44 per month for continued rent of the equipment, return the equipment, or short of that, have the court invoke “replevin,” in which the court could order BT to return the equipment or cease using it – effectively shutting BT down – before the legal case is actually resolved. Citibank is also asking for a punitive award. Its filing, in part, can be found below.The city’s filing answers Citibank’s claims, contains several defenses, and makes 12 counterclaims against Citibank for damages. At issue in the proceeding is Burlington’s Lease-Purchase agreement with Citibank for Burlington Telecom equipment. ‘Burlington Telecom provides critical communications infrastructure and economic development opportunities to residents, businesses, and City departments in Burlington,’ said Mayor Bob Kiss. ‘While addressing Citibank’s legal claims, we continue to work on finding solutions for BT that will preserve and enhance its services and set a more financially sustainable course for the future. We must always keep in mind BT’s tremendous value to Burlington.’ The memo from Burlington’s lawyers to the City Council and Mayor Kiss regarding the filing is pasted below and is also attached. A copy of the city’s “Answer” can be found at: www.burlingtontelecom.net/CityofBurlingtonAnswerAffirmativeDefensesandCo…(link is external). (1) Citibank misconstrues and misstates the nature of its lease-purchase agreementwith Burlington. This agreement was an equipment lease, subject to annualappropriation. When Burlington failed to appropriate payments for the lease by June30, 2010, for fiscal year 2011, the agreement terminated under its own terms.Citibank has acknowledged its termination, yet sidesteps this crucial fact in itscomplaint. While Citibank would like to convert the lease agreement to a debt ofBurlington or bend the facts to make it seem as though Burlington defaulted on theagreement, this is not the case. Citibank’s failure to properly understand or describethe basic nature of the lease agreement is a fundamental flaw in its case againstBurlington.The programs and services of the City of Burlington are accessible to people with disabilities.For disability access information for the City Attorney’s Office, please call 865-7121 (TTY information ‘ 865-7142). City of Burlington’s Answer, Affirmative Defenses and CounterclaimsThe City of Burlington filed its response today in Federal District Court to the CitibankComplaint related to Burlington Telecom. Burlington strongly disputes Citibank’s case and thefactual assertions it is based on. The filing answers Citibank’s claims, contains severalaffirmative defenses, and makes twelve counterclaims against Citibank for damages. At issue inthe proceeding is Burlington’s Lease-Purchase agreement for Burlington Telecom equipment.Burlington’s Answer, Affirmative Defenses and Counterclaims are founded on severalfacts and principles, among others: (3) Burlington has been damaged by Citibank. Burlington makes twelvecounterclaims against Citibank in its answer. Among other things, these relate toCitibank’s unfulfilled promise to do a refinancing of the BT equipment whichinduced Burlington to enter into the lease purchase agreement and Citibank’s clearfailure to negotiate in good faith to resolve the dispute. Citibank falsely inducedBurlington into the lease purchase agreement and took other actions and inactions thatsignificantly reduced BT’s value. A copy of the Answer, Affirmative Defenses and Counterclaims is attached. We’ve alsoattached a copy of the Motion to Dismiss with supporting Memorandum filed by McNeil, Leddy,and Sheahan this afternoon. MEMOTO: Burlington City CouncilMayor Bob KissFROM: Kenneth A. Schatz, Esq., City AttorneyMichael L. Burak, Esq.RE: CitiBank v. City of Burlington and McNeil, Leddy & SheahanDATE: December 22, 2011 AttachmentSize City_of_Burlingtons_Answer_to_Citibank.pdf129.12 KB
One of the most beautiful places in the Southeast, if not the U.S., just happens to be where three of the core states of the Blue Ridge come together. The intersection of Virginia, North Carolina, and Tennessee on the edge of National Forest land encompasses those traits we hold dear at Blue Ridge Outdoors, and we’re sure you do too. Small towns, open spaces, mountains, and rivers dot the landscape around this trifecta of states bisected by the Southern Appalachians. If it is adventure you are after in the Blue Ridge, this is the place to get it with the Virginia Creeper Trail, Mt. Rogers and Grayson Highlands, the South Holston and New rivers, and much more all within striking distance. Plus, the Appalachian Trail runs right through the region, and right through downtown Damascus, on it’s way into the mountains of Virginia. Indeed, Damascus touts itself as “Trail Town USA” due to the A.T., Creeper, Iron Mountain, Daniel Boone Heritage, and Crooked Road Musical Heritage trails all running through town or right by it.With this distance trail lineage, it is no wonder Damascus plays host to one of the biggest trail festivals along the A.T. Trail Days is a weekend long celebration of everything A.T. and distance hiking related, scheduled to coordinate with thru-hikers passing through town. This small hamlet becomes flooded with thru-hikers, former thru-hikers, campers, bikers, and plain old hiking enthusiasts. Vendors have the latest camping and backpacking gear on hand to demo or purchase and there are hiking workshops, clinics, and lectures from legends like Warren Doyle, Bill Walker and Jennifer Pharr Davis. Plus, free gear repair, gear auction, and of course the hiker parade. There is live music played by the pros throughout the day, and played by the amateurs at the campgrounds during the evening.This is the biggest and most robust hiking festival in the area, so if you are an A.T. enthusiast, it is not to be missed. Even if you are just getting into the distance or ultralight scene, or want to start, this is the place to be, where old and young, thru-hikers and A.T. alumni share their experiences, stories, and good will from the trail and beyond. Plus, the BRO Roadshow will be there so swing by the tent, say hey to Martha and the newest member of the BRO team Jess, and sign up to win some great prizes in our raffles being held throughout the weekend.View Larger Map
Sign up for our COVID-19 newsletter to stay up-to-date on the latest coronavirus news throughout New York Suffolk County police are investigating an armed home invasion in Brentwood during which the victim was pistol whipped early Monday morning, authorities said.Three masked men broke into a Le Grande Street home through a downstairs window, hit the victim in the back of the head with a handgun and stole a cell phone at 4:34 a.m., police said.The suspects fled the scene. Fourth Squad detectives are continuing the investigation.The case came about an hour after a trio committed another armed home invasion 20 miles away in New Cassel.
28SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Mark Arnold Mark Arnold is an acclaimed speaker, brand expert and strategic planner helping businesses such as credit unions and banks achieve their goals with strategic marketing insights and energized training. Mark … Web: www.markarnold.com Details Branding expert Chris Collins was quoted in a recent Forbes article as saying “You can’t talk your way out of a brand you behaved yourself into.”It’s a short quote — but powerful.It made me think about how credit union branding can apply to an old favorite television show of mine, Leave it to Beaver. You know, the one featuring Ward Cleaver as the sage father, June as his doting wife, Wally as the cool older brother and Beaver as the trouble-prone kid.While the show featured an assortment of other supporting characters, one of my favorites was always Eddie Haskell. Friend of Wally, Eddie was obnoxious, sneaky, insincere and, to use the word most often associated with him on the show, a real creep. Eddie was famous for saying one thing to adults on the show and entirely different things to the teenagers and kids. He was sweet as sugar to the parents and rotten as garbage to the kids. While he usually got away with it, Eddie was occasionally outted as the real creep he was.You see, Eddie Haskell professed one brand to one set of people but lived in an entirely different brand to another. And, after time, everyone noticed. Much to his chagrin, Eddie sometimes found himself unable to talk his way out of the brand into which he behaved himself.Your credit union brand is no different.Odds are, you’ve spent a lot of time, money and effort creating and nurturing a brand that speaks to the diversity and uniqueness of your credit union and its membership. For example, your brand might speak to the eclectic and quirky nature of the millennial crowd you’re trying to attract. Or, your brand might speak of speed, flexibility and understanding the challenging needs of young families. Whatever and whoever your brand speaks to — it must speak with a sincere and authentic tongue.Otherwise, just like with Eddie Haskell, eventually people will catch on to your ruse. Nothing can damage your brand more than a credibility gap.Your brand is the living embodiment of the promise made between a your credit union and its consumers. It is also important to remember that your brand is also what your consumers think about you. And, as with most things in life, perception is reality. If your consumers perceive your brand as authentic, terrific. However, if they see it as a lie, you’re in trouble.A powerful tool to help avoid the Eddie Haskell brand credibility dilemma is employee brand training. After all, your frontline staff are the ones tasked with living the brand in front of members every day. Sure, it’s up to your executive management team to lead the brand, but all too often I encounter credit unions with terrific brands that fall flat due to a lack of employee buy-in, comprehension and/or training. It’s simply not enough to talk about your brand – you have to train to it, as well.Ultimately, your staff will only live in love what you teach. Brand engagement training empowers your frontline staff to actively engage with members and live and love your unique brand. If your employees fail to execute the brand on a daily basis, and in front of members, all your branding efforts are for nothing.People are constantly bombarded with advertising. Consumers are increasingly jaded and crave authenticity. Your members are the same – increasingly jaded and in search of authenticity. For your credit union brand to be something into which they can truly place their faith and trust, it must be authentic. And not the “That’s a lovely dress you’re wearing, Mrs. Cleaver” Eddie Haskell approach to authenticity.
continue reading » 11SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr NAFCU will closely monitor Wednesday’s House Financial Services Committee hearing on the draft “Financial CHOICE Act” as it continues its analysis of the measure’s full impact on credit unions and their members.Committee Chairman Jeb Hensarling, R-Texas, released a discussion draft of the CHOICE Act last week. The draft, contains numerous NAFCU-sought measures, including Durbin interchange amendment repeal and other Dodd-Frank Act reforms. However, there are also areas of concern, such as a proposal to subject the NCUA to congressional appropriations.The draft bill, at 593 pages long, would require regulatory agencies to improve their cost-benefit analyses and better tailor regulations to the size of regulated institutions. It would also preserve the NCUA Board’s current three-member structure (last year, a five-member board was contemplated) and mandate agency budget transparency.The measure is expected to be introduced as legislation before the end of the month. Wednesday’s hearing is slated for 10 a.m. Eastern.